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Returns

Returns and Refunds Policy


Thank you for shopping at travlerleather.com.

If you need to return or exchange a product, please fill out our RMA form:

RMA Form

We want all of our customers to be 100% satisfied with their purchases. Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please ensure:

The product was purchased in the last 30 days
The product is in its original packaging
The product isn't used or damaged
You have the receipt or proof of purchase
You obtained a Return Merchandise Number (RMN) from us
Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

By phone number: +1 (424) 275-2306

By email: support@gotravler.com

Send the product with its original packaging and the receipt or proof of purchase and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

Travler
12835 s 200 e
Draper, Utah 84020
USA

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from thetravlercase.com.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By phone number: +1 (424) 275-2306

By email: support@gotravler.com