FREE SHIPPING for all U.S orders.

FAQs

Product

Is the Lens Filter Adapter included?

Current we have 2 product listings; one includes the Lens Filter Adapter, the other does not. Please see product description for full details.

Which Model will fit my GoPro®?

We have 4 models to fit all configurations of the HERO3/4, or HERO5:

Model  Decsription  SKU
Travler  Fits all Hero 3, 3+, and 4 models (except Hero 4 Silver) TRVLR0010
Travler Silver Fits Hero 4 Silver TRVLR0020
Travler LCD Fits all Hero 3, 3+, and 4 models with LCD BacPac® attachment TRVLR0030
Travler Battery Fits all Hero 3, 3+, and 4 models with Battary BacPac® attachment TRVLR0040
Travler HERO5 Black Fits HERO5 Black TRVLR0501

Will the LCD BacPac® version work without the BacPac®?

No, due to the nature of the design, there would be a significant gap in the case if it were installed without the LCD BacPac®.

Do You support the Hero, or Hero + LCD?

No. Unfortunately the Hero, and the New Hero plus models are designed to never be taken out of the waterproof case. The Travler leather case will only fit over the GoPro® by itself, not around the plastic case.

 

Shipping

Do you ship outside of the United States?

Yes! We ship to the following countries:

Country USPS First Class
USPS Priority
USPS Priority Express
Australia
7-21 days
6-10 days
3-5 days
Brazil
7-21 days
6-10 days
3-5 days
Canada
7-21 days
6-10 days
3-5 days
France
7-21 days
6-10 days
3-5 days
Germany
7-21 days
6-10 days
3-5 days
Italy
7-21 days
6-10 days
3-5 days
Malaysia
7-21 days
6-10 days
3-5 days
Netherlands
7-21 days
6-10 days
3-5 days
New Zealand
7-21 days
6-10 days
3-5 days
Norway
7-21 days
6-10 days
3-5 days
Singapore
7-21 days
6-10 days
3-5 days
Spain
7-21 days
6-10 days
3-5 days
Switzerland
7-21 days
6-10 days
3-5 days
Thailand
7-21 days
6-10 days
3-5 days
United Kingdom
7-21 days
6-10 days
3-5 days
United States
7-14 days
3-5 days
1-2 days

 

 

Is my shipment insured?

All shipments are not insured by default, as it is an increased cost, but we will allow you to purchase insurance as an option. If you'd like to do so Please contact here http://travlerleather.com/community/contact

 

Who do you use for shipping? 

Domestic Shipments are sent via USPS Mail

International Shipments are sent via Postal Service.

Will I receive tracking?

Tracking will be sent automatically to your email once the order has shipped.